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Know Your Customer(KYC)

Synonyms:

What Is (KYC) Know Your Customer


Background Verification
, formally known as KYC (Know Your Customer), is an identity verification process required by governments or regulatory bodies. It is widely used in highly regulated industries such as finance, payments, cryptocurrency, and gambling.  
The purpose of KYC is to ensure that platforms can identify and verify the true identity of their users in order to prevent money laundering, financial fraud, terrorist financing, and illegal transactions.



KYC in the Gambling Industry

On licensed gambling platforms, KYC is a mandatory compliance procedure. All licensed operators are required to conduct KYC checks on users, as it is one of the most basic regulatory requirements enforced by licensing authorities such as MGA, UKGC, and Gibraltar.

Key Scenarios Where KYC Is Applied:

  • Identity verification during user registration

  • Document verification before a player’s first withdrawal

  • Additional checks during high deposits, suspicious activity, or triggered risk alerts

  • Age verification (to prevent underage gambling)


Common KYC Documents

Verification TypePossible Required Documents
Proof of IdentityGovernment-issued photo ID such as a passport, national ID card, or driver’s license
Proof of AddressUtility bills, bank statements, or official proof of residence (issued within the last 3 months)
Payment Method VerificationPhoto of linked credit card, screenshot of payment account
Proof of Source of FundsBank deposit slips, payslips, or tax records (especially for high-value users or AML screening)

The Relationship Between KYC and Players

BenefitExplanation
Enhanced Platform SecurityPrevents fake accounts, fraud, and money laundering.
Better Protection of Funds and Personal DataEnsures players’ assets and information are protected under legal frameworks.
Required for Withdrawals and SettlementsAccounts that fail KYC verification are usually not allowed to withdraw funds.
Prevention of Underage GamblingAge verification is a core part of KYC procedures.

Why Must Licensed Gambling Platforms Conduct KYC?

  • To comply with licensing requirements from regulators such as MGA, UKGC, and Curaçao CGA

  • To align with international AML (Anti-Money Laundering) and CFT (Countering the Financing of Terrorism) regulations

  • To reduce legal risks and potential fines

  • To build brand trust and ensure user loyalty and stable cash flow


What Happens If a Platform Doesn’t Implement KYC?

  • Player accounts may be exploited for illegal fund transfers, putting the platform at risk

  • Regulatory bodies may revoke the license and issue significant fines

  • Player funds and data are unprotected, making legal recourse difficult

  • Most payment providers (e.g., Visa, Mastercard, Astropay) will refuse to cooperate with the platform